What is Live Doctor On Call?

Live Doctor on Call offers a supplemental healthcare service to help with every day non-emergency medical expenses. You can use our benefits alone or in addition to your primary insurance, Medicare Advantage/Schedule Part D, or high deductible ACA plan, to give you extra help with those unavoidable out-of-pocket medical, mental health and brand name Rx expenses that your major medical may not cover for up to 7 members of your household.

There are no co-pays, deductibles or co-insurance for Live Doctor on Call, and you can use it help offset the cost of paying expensive deductibles and coinsurance from your major medical plan.  For those with a high-deductible insurance plan, you can have access to 24/7/365 non-emergency medical, mental health and significantly reduced brand name Rx benefits before your deductible is met and your primary coverage kicks for a fraction of the cost!

Live Doctor On Call's Virtual Health and Wellness consist of the following discount programs:

Behavioral Health

Most people experience significant mental health challenges or personal or family issues at some point in their lives. Live Doctor On Call gives you access to unlimited, convenient, confidential 30-minute behavioral health counseling at no cost! All counseling is conducted from the privacy of your home or other location with the same highly trained, caring counselor each time.

Rx Discount Programs

Live Doctor On Call’s very own Global Band-Name Mail Order pharmacy allows you to save up to 80% on brand-name medications and 45% on insulin medication. You may order your medications online or through our dedicated Customer Service that will help you find savings on your medications.

Through our Walk-in Pharmacy, you’ll receive savings of up to 55% on generic drugs. Just present your member ID card to the pharmacist, together with your prescription to acquire the discounts. No insurance required and no paperwork to fill-out.

Virtual Health And Wellness​

Doctors can be hard to reach, illnesses can occur in the middle of the night, and sometimes you just have a question. The goal of Live Doctor On Call is to provide convenient, affordable healthcare when you need it most. Receive access to a national network of U.S. board-certified doctors who are available 24/7/365 to treat various medical issues. $0 consult fee.

75% of most practices are closed after 6pm
4 Hours - Average time in emergency waiting room
21 Days - Average number of days to schedule doctor appointment
66% of Emergency Room/Urgent Care visits are non-emergency

Why do I need Live Doctor on Call?

When you need a doctor's help --- You can count on us

When you need non-emergency medical attention, you shouldn’t have to wait 3 hours, 3 days, 3 weeks or even 3 months to get an appointment with your Primary Doctor.

With Live Doctor On Call, you will receive access to a board certified physician in minutes! 24/7 365 days a year. Available for your children in college as well.

Prescription Savings Made Easy

Prescription drug costs are expensive. Enrollment in Live Doctor on Call will give you access to our Global Brand-name Mail Order Program and our Walk-in Savings Pharmacy Program. These programs will provide you with up to 80% off of your Brand name or Generic medications. All you need is a valid prescription from either our doctors or yours and our Customer Service Team will assist you in identifying big savings on your prescription medication.

Hassle-Free Consultation

Focus on your visit with the doctor or counselor, psychologist and psychiatrist. Leave everything else to us.

With Live Doctor on Call, there are no additional payments, insurance information, or paperwork to complete. Just simply log in to our service portal, and start using our services.

Need Someone to Talk to

Live Doctor on Call employs Master’s Degree, Certified Counselors ready to take your call 24/7 365 days a year.  You have “unlimited” 30 minute sessions to use when you want and where you want. Private, HIPPA compliant sessions, whenever you need it.  Keep the same counselor or speak with a new counselor, whatever suits your needs.

Goodbye High Cost Healthcare

Our Basic monthly plan only costs $21.99. No other charges. No surprises. Live Doctor on Call understands healthcare costs, prescription drug costs and costs for mental health counselors. We want every American and their family to use our platform at an affordable price. For only $21.99 you get access to non-emergency healthcare, unlimited visits with a  Master Degree Counselor and receive substantial savings on Brand name or Generic medications.

Security and Compliance

Platform Compliance: meets HIPAA, HITECH controls, the final HIPAA Omnibus ruling and State laws, meets NIST 800-171 controls, and PCI DSS SAQ A controls.

Infrastructure Compliance: HITRUST compliant, SOC 1, SOC 2 and SOC 3, FedRAMP, ISO 27001, ISO 27017,ISO 27018, ISO 22301, ISO 31000, and PCI DSS compliant.

Encryption: In-transit: Extended Validation SSL 256-bit encryption; At-rest: AES 128-bit and AES 256-bit encryption.

Certification: LegitScript certified; AccountableHQ HIPAA Certification; Surescripts certified E-Prescribing platform; NCQA, Surescripts and URAC certified CVO; CVO meets NCQA, TJC, URAC, CMS, and AAAHC controls.

Practices: NIST and SANS-driven security practices ensuring data is safe against unauthorized access or any form of tampering.