It’s more than just protection. We are committed to your security.

As part of Consumer Privacy and Data Protection, Live Doctor On Call in partnership with ID RESOLUTION™, we introduce to you an additional protection to your data and security.

Because we understand that online transactions can be a way for fraudulent activities to happen, we take security very seriously at Live Doctor On Call. We want your health to be the best, and we want to protect your information.

We partnered with ID RESOLUTION™ to provide a comprehensive program for the secure protection of your identity and accounts should your identity be compromised. The good news is, you don’t have to pay anything extra, we have you covered.

Live Doctor on Call members will receive protection against financial, medical and criminal identity theft with no additional cost.

Fraud Resolution

Identity-theft victims will interact with one specialist who knows the details of the case and who manages the case from beginning to end.

A Fraud Specialist works with all creditors, collection agencies, law enforcement, and credit reporting agencies. The Fraud Specialist also works with the victim when necessary, to place fraud alerts and credit freezes with the three credit bureaus. Where appropriate, and at no extra charge, an extensive suite of monitoring products are provided to the victim and include:

  • Triple Bureau Credit Report
  • Triple Bureau Credit Monitoring
  • Social Security Number Trace
  • Cyber Monitoring of Credit Cards, Bank Accounts, Medical ID, Driver’s License etc
  • Court Records Monitoring
  • Pay Day Loan Monitoring

Children Protection

Infant identity theft is a very real concern. If you have children under the age of 18, we can make sure they are flagged as minors in the credit bureaus’ systems so that no one can open a fraudulent account in their names.

Document Replacement

Personal Document Replacement Assistance – An advocate will assist in replacing sensitive personal identity documents, financial records, and other important legal documents.

Identity Travel Response

An advocate will work with governmental agencies to help the traveler get reissued stolen documents, work with airlines and hotels to replace stolen tickets, interact with local law enforcement, and assist in getting credit cards protected and replaced.

Relocation Services

An advocate will help you file change of address notifications, set up a mail forwarding system, or advise you on how to bundle your mail and how to secure sensitive information during the move. An advocate can also provide guidance on how to replace lost documents, and create an Identity Wellness Checkup for you after the move.

Estate Services

Unfortunately, every year an estimated 3 million deceased people have their identities stolen by fraudsters. If you have a bereavement in the family, contact us and we’ll help you prevent identity theft.

Deployed Military Personnel

An advocate can work with family members to review their credit and personal information, add an Active Duty Military Alert on their credit files, and have the family’s names removed from pre-approved credit offers and personalized marketing for two years.