Let’s think about how many Veterans need health care.​


According to a research conducted by Harvard Medical School, 1.53 million Veterans are uninsured and 2 million can’t afford care. Not just that. Another research by Harvard/Cambridge Hospital says that 1.7 million of Veterans who served have no health coverage.

It’s clear that minorities are underrepresented in the American Veteran community. This population is on the rise, however, and it deserves more attention.

Of the nearly 20 million Veterans in the U.S., 4.7 million live in rural America. Of these veterans, 58% are enrolled in the Veteran Affairs (VA) health care system, with 55% of rural enrolled veterans 65 years and older, and 56% affected by a service-related condition.

Our goal here at Live Doctor On Call is to ensure that our veterans can access the services and benefits they need and deserve. Some veterans live in rural areas and may be unable to access health services for reasons similar to other rural residents.

These service members and veterans have given so much—and now we’re here to give them the care and compassion they need and deserve.

Of the estimated 4.2 million veterans, more than one in five OEF/OIF/OND veterans screened positive on at least one mental health screening measure, and some 9% screen positive on all four of the measures. The screeners used in the survey cannot be used to make a diagnosis; rather, they indicate a need for further assessment by a mental health professional to determine a diagnosis and whether there is a need for treatment.

An estimated 22 percent of veterans from Post-9/11 Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF) and Operation New Dawn (OND) perceive a need for mental health care, but only half intend to seek services in the next six months.

57% of veterans who screened positive for a mental health condition reported no perceived need to seek care. This large majority may represent a ‘hidden’ need – veterans with mental health conditions who do not feel they have a problem requiring treatment.

The most common reasons reported by veterans with a mental health need for not using VA mental health care services include:

  • Lack knowledge about how to apply for benefits (42%)
  • Believe that they are not eligible or entitled to services (40%)
  • Not aware that the VA offers mental health services (33%)
  • Use other sources of mental health care (33%)
  • Do not need care (32%)
  • Feel that they do not deserve to receive mental health care benefits from the VA (30%)
  • Do not trust the VA (30%)
  • Had a prior bad experience at the VA (23%)
  • Do not feel welcome at the VA (19%)

Several possible barriers to accessing VA mental health care

  • Travel time to VA facility
  • Physical distance to a VA facility​
  • Overall ease of access to a facility
  • Added transportation challenges include the facts that some veterans have to depend on public transportation or rides from organizations such as the Disabled American Veterans and that some veterans who have PTSD and/or chronic pain may not be at ease using public transit or driving long distances.
  • More than half (54 percent) of VA users with a mental health care need find the practice of getting mental health care to be very or somewhat difficult. Regression analysis shows that predictors for finding the process of getting mental health care to be very or somewhat burdensome are having insurance, having PTSD, and having a higher barriers score.
  • Only about half (49 percent) Regression analysis shows that predictors for finding the process of getting an appointment with a mental health provider never easy are a high score on the DRRI combat scale and having depression. Having depression is also a predictor for never being able to get VA mental health care on evenings, weekend, and holidays.
  • About one-third (34 percent) of VA users with a mental health care need reported that they were very or somewhat dissatisfied with the time between their requests and the appointments. Regression analysis shows several statistically significant predictors for being dissatisfied with time to appointment (never having been married or being divorced, having an associate’s or bachelor’s degree, being
  • Employment concerns such as time off from work (37 percent of veterans who have a mental health need; this number also includes concerns about getting child care), harm to career (37 percent), denial of security clearance (33 percent), and less confidence and respect from co-workers (36 percent) and supervisors (35 percent).
  • Fear of discrimination in domains such as gun ownership (35 percent), loss of contact with or custody of children (15 percent), and loss of medical or disability benefits (12 percent) (Reference: Evaluation of the Department of Veterans Affairs Mental Health Services By National Academies of Sciences, Engineering, and Medicine, Health and Medicine Division, Board on Health Care Services, Committee to Evaluate the Department of Veterans Affairs Mental Health Services)

How Live Doctor On Call can change every veteran’s life – by bringing a solution at their own home. A solution that’s simple yet so effective.

Live Doctor On Call aims to give you the best care that you deserve. We offer you a solution that’s simple, yet effective.
We want to simplify healthcare for every American individuals.